Welcome, sign in or register to process a claim Home | Claim Status | Customer Service | My Profile. Help | Terms Conditions | Troubleshooting Product Failure | Product Re.s | Shop Kmart.com.By the th phone to Sears and speaking to their manager FYI all services are done outside of the United States I was told I could purchase a service agreement for $. for one year that will cover my service and repair up to $..Find Warranty Information on Your Products. Please refer to your owner’s manual for manufacturer warranty handling instructions. Sears Credit Card..Master Protection Agreements. A Sears Master Protection Agreement provides you with the Guaranteed BEST Coverage in the industry. If it breaks, we’ll fix it. You’re covered for manufacturer’s defects, normal wear tear and cosmetic defects and you’ll receive unlimited service and no deductibles or fees. Other plans cap service. Not Sears..